Introduction

Welcome to Tata Solar ("we", "our", or "us"). We operate the Tata Solar platform and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using our platform, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and personal data.

Information We Collect

Personal Information

We may collect the following personal information when you register an account:

• Full name
• Mobile phone number
• Email address
• Bank account details (for withdrawals)
• Government-issued ID (for verification purposes)

Automatically Collected Information

• Device type and operating system
• IP address and location data
• Browser type and version
• Usage data and platform activity
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account
• To process investments and withdrawals
• To communicate with you about your account and investments
• To send you promotional offers and updates (with your consent)
• To detect and prevent fraud and unauthorized access
• To comply with legal obligations and regulatory requirements
• To improve our platform and user experience
• To provide customer support

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (payment processors, hosting providers, etc.)
• Legal Authorities: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Regular data backups and disaster recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies Policy

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your login session
• Understand how you use our platform
• Personalize content and recommendations
• Analyze platform performance
• Prevent fraud and ensure security

You can control cookie settings through your browser preferences.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@tatasolar.com
• Phone: +91 123 456 7890
• Address: Tata Solar HQ, Solar Energy Park, Mumbai, Maharashtra, India